Recently Completed Projects

Projects have been completed at the following companies over the last three years. Please click on the company name to be taken directly to the description of the project.

Tanzania Breweries
Accra Breweries
PABOD Breweries
Here Be Dragons
Really Great Brands Company
Southern Sudan Beverages Limited
MIH Internet Africa
Kalahari.net
E Snell & Co
MIH Internet Africa
Coca Cola Bottling Luanda

  1. Tanzania Breweries Ltd (Tanzania)($520M turnover company) project to redefine complete route to market (i.e. how product moves from Breweries around Tanzania through to the consumer) :
    • Benchmarked route to market (RTM) models in both Ghana and Zambia.
    • Developed a comprehensive understanding of status quo (inc. country and competitive operating environment).
    • Developed a customer incentive discount promotion and implemented into the business.
    • Expanded the thinking on possible RTM solutions, including the financial impact of different options. Assisted board to decide on a final solution.
    • Developed KPI’s to be used in measuring & monitoring this new environment.
    • Developed a Distributor compensation methodology, criteria for management of Distributors, contract, and business requirements of Distributors.
    • Developed outlet costing model to better understand their costs and the impact of channels costs on their profit.
    • Developed Distribution Centre costing model, profitability, requirements for their success, and business requirements of them.
    • Developed Manual Distribution Centre (MDC) costing model, profitability, requirements for their success, agreement and business requirements of them.
    • Developed proposals for the required credit changes to best support the proposed model; including agreements.
    • Made recommendation for system changes in order to ensure that the model could be operated within their systems, information gathering and analysis.
    • Preparation for implementation and trial of the model and all recommendations in Shinyanga (a province of Tanzania).
    • Solution was then adjusted and refined based on trial experience.
    • Trial learnings used to develop the National roll out plan.

  2. Tanzania Breweries Ltd (Tanzania)($520M turnover company) project to turn around rapid market share decline through focus on sales force effectiveness :
    • Developed an understanding of the shortfalls of the current sales processes and procedures.
    • Investigated and improved current below the line (BTL) processes to ensure an improved system and BTL available to facilitate national “golden path”roll out plan.
    • Delivered a “golden path” of 1 outlet per tailored service package (TSP) in both the South and the North regions of Tanzania. The golden path is a single outlet out of each defined category that is absolutely world class in terms of the execution of BTL, point of sale (POS), promotions, outlet signage, outlet activation and refrigeration.
    • Developed a training module using the “golden path” to both define excellence and entrench a process to upgrade all outlets on a national basis.
    • Delivered a “golden path” national roll out plan, ensured weekly tracking.
    • Developed visibility, availability, pricing, promotions, and space (VAPPS) standards for each of the TSP’s.
    • Developed process to measure outlet investment relative to volume.
    • Identified competitive key performance indicators (KPI’s) and implemented a process to track them on a weekly basis.
    • Created a competitor forum to monitor and action all competitive issues.
    • Delivered a rep guide book for use by reps in trade, including all revised standards for in trade execution and job performance specifications.
    • Delivered a simple brand graphics manual for key products.
    • Plans implemented for national fridge placement and revised fridge packing standards.
    • Customise in trade checklist to fit with new business standards and channels.
    • Developed a simple methodology to activate in very small outlets.
    • Delivered laminated rep wallet cards containing summaries of all relevant information that reps will require in order to effectively compete in trade.

  3. Accra Breweries Ltd (Ghana)($26M turnover) project to evaluate operational processes and propose solutions to remedy gaps and improve efficiencies :
    • Detailed evaluation of every aspect of the brewery operation from packaging transfer to retail outlet delivery.
    • Prioritisation and detailed proposal for improved efficiencies.
    • Set up of project committee and project management processes in order to manage the move of the Accra Depot to a new site.
    • Developed details plans for move into new warehouse.
      • Warehouse optimised to ensure best possible storage capacity with best operational efficiencies.
      • Produced plans for the location of all stock and raw materials on the new site.
      • Produced plans for shift conversion from 2x8 to 3x8.
      • Developed new site parking and flow plans.
    • Complete stock control process documented. Process refined with stakeholders to ensure critical checks and balances were in place including:
      • 3 point check with independent security counts.
      • Drivers check for all outbound stock.
      • Complete van sales cash and stock settlement processes.
      • Transfer between packaging and warehouse.
      • Stock count preparation and execution.
      • Shift hand over documentation.
    • Ensured that all relevant KPI’s could be easily tracked through a custom built KPI tracker that included key operational efficiency such as HL/drop, HL/manhour, HL/FLT hour. Other non standard KPI’s that will assist with site efficiencies, such as; site TAT’s, customer TAT’s, truck departure times, carried forward load and late deliveries, performance by driver also included.
    • Change management suggestions to management for effective implementation of the changes.

  4. PABOD Breweries (Nigeria)($9.6M turnover) project to advise on strategy of getting products to market :
    • PABOD Breweries is an ex government owned brewery that had recently been refurbished and reopened.
    • No strategy in existence bar the need to generate certain volumes in product sales.
    • Detailed investigation into competitor terms and offerings.
    • Developed complete strategy on taking PABOD products from brewery to retail outlets. This involved detailed business re-engineering together with financial modelling in order to effect numerous strategic decisions.
    • Developed detailed plans for sales force (including organisational design), a complete distributor model, and differentiated customer terms.
    • Investigated synergies between the beer business and a newly acquired water business.
    • Developed new pricing model for all products as well as recommended retail prices for all levels in the distribution channel.
    • Developed new Sales Rep compensation methodology.
    • Change management presentations developed for use in selling in the changes to staff, retail outlets, and distributors (old and new).

  5. Here Be Dragons (South Africa) – Act as industry advisor to application for venture capital finance :
    • Detailed evaluation of proposal for venture capital finance from an operational perspective.

  6. Really Great Brands Company (South Africa) – Project to determine complete cost of product distribution :
    • Evaluation of current route to market practices.
    • Development of a model to determine theoretical cost of Distribution based on Distribution being in sourced or outsourced.
    • Iterative modelling techniques used to develop a range of costs depending on key operational variables.
    • Provided recommendations for the way forward.

  7. Southern Sudan Beverages Limited (Southern Sudan) – Project to develop a route to market strategy :
    • Understanding of current market and nature of competition.
    • Development of a complete route to market strategy, i.e. moving product from production into the hands of the consumer.
    • Development of a national pricing strategy.
    • Development of a complete action plan in order to implement both route to market and pricing strategies.
    • Development of a National Distributor model.
    • Development of Sales and Distribution databases for the tracking of all key performance indicators.
    • Development of and facilitation of a Distributor conference/ training programme.
    • Suggestions for the way forward & evaluation of progress.

  8. MIH Internet Africa – Project to develop an innovative idea into a set of business processes:
    • Compiled detailed business process flows for a brand new cutting edge e-commerce business;
    • Guided management through process of decision making to get to best business design;
    • Assisted with the implementation and testing of the process flows;
    • Documented business processes in detail.

  9. . Kalahari.net – Project to document business process flows for the business:
    • acilitate workshops with all Kalahari.net Departments to understand business;
    • Develop high level business process flows for the complete business.

  10. E Snell & Co – 3 projects to determine best fleet mix and route to market in 3 of the country’s main provinces:
    • Evaluation of company fleet and route to market by Province;
    • Detailed modelling of fleet options;
    • Detailed report on best fleets by site to service demand now and into future.

  11. MIH Internet Africa – Project to assist with the stabilisation of the 36Boutiques business and advise management on best practices:
    • Project managed first revision of cutting edge e-commerce website;
    • Provide management with coaching and mentoring;
    • Provide and implement management advice on all aspects of the business.

  12. Coca Cola Bottling Luanda – Project to determine new national price policy:
    • Understanding of current market and nature of competition;
    • Development of a national pricing strategy to take on the competition;
    • Development of an action plan to implement strategy.

  13. SAB Ltd – Creation and Facilitation of Customer Service Training for Managers:
    • Understanding of current market and nature of competition;
    • Facilitation of the training on an ongoing basis.

  14. Villiers Garage – Rehabilitation of Business
    • Business in serious trouble rehabilitated through focus on achievable strategy, daily KPI’s, cash flow focus, and active daily, weekly, & monthly planning.